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WhatsApp Business API / 3 min read

WhatsApp Business API pricing per message

How per-message costs map to WhatsApp’s conversation-based pricing model.

WhatsApp Business API pricing is technically per conversation, but you can estimate per-message impact by looking at how many messages you send within each 24-hour window.

Key takeaways

  • Meta bills per conversation window; multiple messages inside a window do not increase Meta charges.
  • Per-message cost depends on how many messages you send in that conversation window.
  • Providers may charge per message or per conversation—check their pricing model.

Conversation vs per-message math

  • Divide conversation cost by average messages sent in that window to estimate per-message cost.
  • Higher message volume inside a single conversation lowers effective per-message cost.

When per-message matters

Some providers price by conversation plus a small per-message fee. Understand both to budget accurately.

Tips to optimize

  • Batch updates within an existing conversation window when appropriate.
  • Use concise, value-driven templates to reduce retries or new windows.
  • Monitor average messages per conversation to benchmark efficiency.

FAQs

Is there a hard per-message fee from Meta?

No. Meta charges per conversation. Some providers add per-message platform fees.

Do media messages cost more?

Meta charges are per conversation, not media type. Providers may have storage/bandwidth fees for heavy media usage.

Can per-message pricing cause overages?

Yes, if your provider adds per-message fees. Review their rate card and cap sends if needed.

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